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About the Author

Photo of Graham JonesAbout the Author

Graham Jones is a leading internet psychologist, and has spent the past 15 years analyzing how consumer behavior has adapted to the web.

An Associate Lecturer in Psychology at the Open University, and a Visiting Lecturer in eCommerce at the University of Buckingham, Graham is also a successful conference speaker and consultant, and has worked with dozens of businesses around the world, helping them to connect with their customers online, boosting brands, profit and sales.

Graham’s own website is at