About the Author

Graham Jones is a leading internet psychologist and has spent the past 25 years analyzing how consumer behaviour has adapted to the web.

Graham is a Senior Lecturer and a Programme Director at the University of Buckingham Business School. He is also an Associate Lecturer at the Open University. Graham is a successful conference speaker and consultant and has worked with hundreds of businesses around the world, helping them to connect with their customers online, boosting brands, profit and sales.

Graham’s website is at www.grahamjones.co.uk